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Tourists & Visitors – Feedback Collection Form

The Tourism Rebranding Taskforce invites feedback from foreigners, tourists, and visitors who have experienced or are currently experiencing Kenya. Your perspectives on service quality, attractions, safety, and overall experience are critical in shaping Kenya’s tourism rebranding and global positioning.

SECTION A: ABOUT YOU

A1. Visitor Type(Required)

Tourist / leisure traveller

Business traveller / MICE participant

Visiting friends and relatives

International student

Other visitor

A2. Country of Residence(Required)

Duration of Stay in Kenya(Required)

Less than 1 week

1–2 weeks

2–4 weeks

More than 1 month

Places Visited(Required)

SECTION B: VISITOR EXPERIENCE

How would you describe your overall experience in Kenya?(Required)

Which attractions or experiences were most memorable?(Required)

What challenges or issues did you face during your visit?(Required)

SECTION C: SERVICE & INFRASTRUCTURE

How would you rate the quality of services (hotels, restaurants, guides, transport, etc.)?

Were roads, transport, signage, and facilities adequate and user-friendly?

SECTION D: SAFETY & CONFIDENCE

Did you feel safe during your visit? Please explain.

Which factors most influenced your confidence in Kenya as a destination?

Security and law enforcement

Health and hygiene standards

Clear information and guidance

Hospitality and friendliness of locals

Ease of travel and connectivity

SECTION E: NATIONAL BRAND & IMAGE

Before visiting, what was your perception of Kenya? Did your experience change this perception?

What improvements would most enhance the experience and reputation of Kenya for future visitors?

SECTION F: SUPPORTING MATERIAL (Optional)

Do you have any additional recommendations, observations, or insights that you would like the Taskforce to consider as it undertakes the rebranding of Kenya through tourism?

You may upload photos, videos, or documents that illustrate your experience.

Drop files here or

Max. file size: 512 MB.

Name(Required)

Prefix First Middle Last Suffix

Email(Required)

Enter Email Confirm Email

Consent

I understand that this feedback will be used for analysis and reporting purposes only.

Taskforce on Repositioning Kenya Through Tourism & The Ministry of Tourism and Wildlife Kenya.